Accenture and BMW teamed up to create a new platform that uses generative AI to drive decisions across North America, accelerating productivity and experiences.
Turning enterprise data into knowledge entails sharing deep subject matter expertise between many people and sources. This process takes a considerable amount of time—days, weeks or even months.
But thanks to the power of generative AI, we’re now able to shorten that time frame, going from data to knowledge to real-time insights in just minutes.
That’s what we’re doing with BMW North America, using our Gen AI platform EKHO (Enterprise Knowledge Harmonizer and Orchestrator) to collect and analyze its enterprise data. The platform uses large language models to intelligently answer complex questions across business functions and use cases.
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The heart of the platform contains multiple AI-enabled applications (GPT agents) that intelligently choose the right data source and pull information based on the user’s question and enterprise-specific data.
When an employee asks a question through the platform’s simple interface, it selects the right knowledge base and continues to refine answers based on the user’s feedback. EKHO solves new issues by learning from and applying past scenarios and pulling any new information added to the knowledge bases in real time.
